• IT Technician

    Location CA-ON-Dubreuilville, Island Gold Mine
    Posted Date 5 months ago(22/02/2018 9:20 AM)
    Job ID
    # Positions
    Information Technology-Tecnología de la Información-Bilgi Teknolojileri
    Reporting Manager Role
    Purchasing & Logistics Superintendent
  • Overview

    Reporting directly to the Purchasing & Logistics Superintendent, the IT Technician will assist in ensuring information systems are operating 24/7 and technical support / implementations are managed in a way that minimizes operational disruptions. Provide technical and administrative support at a desktop and network level.  This role is responsible for technical administration and product support of various endpoint technologies for the mine site. Key technologies supported include computers, mobile devices, satellite tv, printers, copiers and phones.


    • Evaluate the current technical environment, identify gaps and recommend technical solutions that are reliable, cost effective and that align with organizational priorities.
    • Review the existing technology infrastructure and recommend integrated technical solutions and technologies that meet business requirements, shield against technical failures or disruptions and take into consideration inter-site dependencies.
    • Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
    • Work with stakeholders to define business and system requirements for new technology implementations.
    • Manage financial aspects of the function including purchasing, budgeting and budget review.
    • Oversee vendor relationships and related RFP’s and ensure “best of breed” service and competitive pricing.
    • Act as a key resource for corporate IT projects and as the local project champion.
    • Maintain awareness of industry trends, and new technologies and determine whether they will add value to the mine and the potential return on investment
    • Manage the deployment, monitoring, maintenance, development, upgrade and support of all information systems, including servers, operating systems, hardware, software, storage area networks and backup systems.
    • Develop policies, processes and procedures that are consistent with company standards; facilitate the review of policies by key stakeholders; ensure ongoing compliance.
    • Develop and implement metrics that demonstrate compliance and the return on investment of IT solutions.


    • College degree in a related field plus related certification.
    • Professional designation or certification in related area.
    • Minimum of 5 years of related work experience.
    • Supervisory experience would be an asset
    • Effective ability to convey messages in an organized, clear and succinct way.
    • Strong technical knowledge of system and network operating systems
    • Strong technical knowledge of current network hardware, protocols, and standards
    • The individual should have demonstrated a high level of energy, self-motivation and strong organizational skills.
    • Excellent inter-personal skills together with an ability to facilitate commitment to a cooperative team effort.
    • Good communication skills, both orally and written with both internal and external contacts and the ability to work with all levels of the organization.


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