IT Security and Solution Manager

Location CA-ON-Toronto, Head Office
Posted Date 3 weeks ago(28/02/2018 4:17 PM)
Job ID
# Positions
Information Technology-Tecnología de la Información-Bilgi Teknolojileri
Reporting Manager Role
Director of Information Technology


Reporting to the Director of IT, the IT Security and Solution Manager will deliver and lead specific IT projects; implement security controls against our governance framework; ensure ongoing application support and manage various IT solutions as required across our IT landscape. This is a very hands-on role in a small team. This is a 12 month contract opportunity with a possibility to become a full-time role. 


Primary Responsibilities:

  • Coordinate and deliver on IT Systems and Infrastructure related projects; requests, tasks, security and associated requirements;
  • Project administration; ongoing maintenance; security for all global infrastructure and solutions aligned with corporate standards on software solutions, infrastructure, mobility solutions, telephony and conferencing services;
  • Ensure all sites are aligned to the overall AGI security framework and plan initiatives to fill any gaps;
  • Support the existing IT teams on advisory, network or system related issues, as required;
  • Ensure ongoing IT communication, drive increased product or solution use and general awareness training
  • Follow a structured approach for reporting, tracking and documenting all projects, support, changes and service requests via the standard IT helpdesk system (Kace);
  • Liaise with various IT and support vendors and contractors, as required;
  • Analyze IT issues being reported while demonstrating root cause, problem solving and troubleshooting techniques to resolve the issue;
  • Ensure all work, procedures, tasks and projects are fully documented and updated regularly and reported on;
  • Consistent relevant communication with all stakeholders
  • Display constant improvement through efficiencies, automation and innovation – to be measured and reported on at least on a quarterly basis; and
  • Other duties, as assigned.


Skills, Knowledge, Qualifications and Experience:

  • Undergraduate Computer Science degree or equivalent;
  • Active IT Governance/Security certification or actively pursuing one;
  • Current project management certification;
  • Current Microsoft certification for enterprise systems and networks support is an asset;
  • Strong experience across all aspects of providing standardized IT services in environments of at least 300 users based in multiple sites;
  • Minimum of 5 years supporting enterprise grade virtualized or hosted environments;
  • Minimum of 5 years actively administering a Microsoft enterprise domain across all aspects of desktop and server administration;
  • Ability to work safely in a flexible, high demand environment with numerous simultaneous tasks;
  • Proven ability to assist and grow the team through cross-skilling and task rotation;
  • Exceptional customer and service focus; sensitive and responsive to end-user satisfaction and self-motivated;
  • Display strong supervisory, knowledge sharing and learning attributes;
  • Strong analytical and problem-solving skills aimed at problem and incident resolution/prevention;
  • Exceptional documentation and record-keeping skills;
  • Good communication skills;
  • Detail-oriented with outstanding ability to follow-up with multiple simultaneous issues.

While we thank all candidated for their interest, only those short-listed will be contacted. No phone calls please. 


As an applicant invited to participate in the recruitment process (such as an interview or testing) should you require accommodation due to a disability, please discuss your needs with us.


About Alamos Gold Inc.:  Alamos is a Canadian-based intermediate gold producer with diversified production from four operating mines in North America. This includes the Young-Davidson and Island Gold mines in north and northwestern Ontario, Canada and the Mulatos and El Chanate mines in Sonora State, Mexico.  Additionally, the Company has a significant portfolio of exploration through advanced development stage projects in Mexico, Turkey, Canada and the United States.  Alamos employs more than 1,700 people and is committed to the highest standards of sustainable development.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed